At Quirky Perks, we combine efficient shipping services to enhance the shopping experience for all our customers. Our services include thorough inspection of the products, top quality packaging, insurance for the packages, fast & on-time delivery and timely communication at each stage of the shipping process.
We believe that shipping is an integral part of an online shopping experience. After purchasing merchandise online, the main question that comes to your mind is “When will I receive my order?” At Quirky Perks, we are committed to ensure that the products you purchase are delivery in an organised and timely manner.
Each order received is processed within 1-3 business days.
Even though the government has allowed delivery of non-essential goods, only certain courier companies will operate during the lockdown. As the courier companies will be working with limited partners and according to zone, you will be facing a delay in delivering your orders.
You will be intimated along each step of the way i.e. when the order is placed, processed, shipped and delivered. Order will then reach its destination within 1-4 business days. We are partners with the top most courier and logistics service providers to ensure that you receive your order on-time and safely. In case you have any questions in regards to order delivery, you can contact our us and we will resolve all your problems as soon as we can.
From the time the order is placed you can expect the order to be at your door:
6-9 business days
Express shipping does not mean express processing. Processing time is still 2-3 working days or more. Express Shipping means your product will be delivered in 2-4 working days instead of Standard shipping that takes 8-10 working days!
Returns & Exchange
We want you to be happy with your purchase. If you have concerns, please contact us with your information along with your order number (found on email receipt), and we will work with you to make it right! Please keep in mind when returning items there is a 20% restocking fee, by purchasing from our webstore you agree to pay this fee for any return for any reason.
In case of exchange, please note that we do not have reverse pick up facility and you would have to courier the product to us. Shipping charge of 99/- will is to be paid by the customer when we ship the exchanged products. This fee can either be prepaid or by COD mode.
In case of wrong size or product delivered, customer will have to bear the reverse shipping cost as we do not have reverse pick up facility at the moment due to Covid 19 rules and regulations! 100/- will be given to the customer as a form of store credit!
THERE ARE NO REFUNDS. WE HOLD THE RIGHT TO OFFER STORE CREDIT IF THE ITEM IS OUT OF STOCK OR UNAVAILABLE.
2nd Floor, yash building, mansukhlal tower lane, opp Dhiraj sons, athwagate, Surat Gujarat 395007. MOB: 9978704438
All returns & exchanges are processed within 7 business days following their arrival at our warehouse. In case of return, note that it may take up to two billing cycles for the refund to show up on your statement depending on the issuing bank.
- You must raise a return request by emailing us on email@example.com within 48 hours of receiving your order
- Product packaging, labels & tags must not be tampered with.
- Product must be in perfect condition.
- Exchanges will be processed only once the product has been received in our office and has been checked for quality.
- It may take more than 15-20 working days for Quirky Perks to receive the return package and additionally 2-3 working days to ship it back to the consumer/customer.
Products eligible for return/refund
Notebooks, Pens, Planters, Trinket Tray, Pouches, Ceramic Coffee Mugs, will be eligible for returns and exchange.
Product not eligible for return/refund/cancellations if prepaid order
Washi Tape, Masks, Jewellery, Squeezy Band, Sippers, Bottles, Tote Bags, Neon Lights, Beach Hats, Coasters, Vacuum Coffee Mug & All Personalised Products.
For Prepaid orders of personalized items, there will be no order cancellation or refund since the product is just made for you.
There will be no cancellations accepted, if there are any delays caused due to curfew/lockdown or production facility to be asked to shut down for a few days by government! Or any situation related to COVID 19!
Product eligible for only exchange
Apparels & Flipflops
Shipping fees are not refundable in case of returns and exchanges. For any damages or wrong items delivered, an unboxing video will be mandatory. For apparels, since we don't have a reverse pick up facility available, products will have to be shipped back to us! Drop an email on firstname.lastname@example.org for more details!